Effective Date: July 2025

1. Introduction

World Vision Telecom VoIP (“WVT Networks”, “we”, “our”, or “us”) provides VoIP/PBX telephony, SMS messaging, and related services within the United States. This Privacy Policy describes how we collect, use, disclose, and protect your personal data when you use our services or visit https://wvtnetworks.com.

2. Information We Collect

• Contact Information: name, phone number, email.
• Usage Data: IP address, browser/device type, pages visited, call/SMS logs and timestamps.
• Consent Data: opt-in confirmations, frequency preferences, support messages, opt-out status.

3. How We Use Your Data

• To provide and maintain our VoIP/PBX and SMS services.
• To communicate service alerts, billing info, or promotions (with consent).
• To deliver customer and technical support.
• To ensure compliance with applicable legal and regulatory requirements.
• To monitor service usage and prevent abuse or fraudulent activity.

4. Data Retention

We retain call records and SMS message metadata for operational and legal compliance purposes. Retention periods vary based on service type and applicable regulations.

5. Data Disclosure

We do not sell your personal information. We may disclose data to:

• Telecom/SMS service providers strictly to deliver our services.
• Legal authorities upon valid request (e.g. subpoena or court order).
  We do not share subscriber data for promotional purposes.

6. User Rights

You may request:

• Access, correction, or deletion of your data
• Export of your information
• To opt-out of messages by texting STOP, UNSUBSCRIBE, CANCEL, or END
  California residents have additional rights under the CCPA.

7. Security

We use encryption, firewalls, and access controls to protect data. While we strive to safeguard your information, no system can be guaranteed 100% secure.

8. Consent and Opt-Out

By opting in, you consent to receive text messages from WVT Networks. You may opt out anytime by replying STOP. Message frequency varies. Message and data rates may apply.

9. Contact

📧 info@wvtusa.com

IMPORTANT

Subscriber Opt-In

“We confirm that the customer has agreed to receive messages, either by checking the box on our web form, by sending an opt-in text message, or by verbally authorizing the call.”

“We automatically respond when someone texts STOP and ensure the customer is unsubscribed without delay.”

Subscriber Help

“We offer assistance by responding with HELP with support or contact instructions.”

Number Pooling

“We don’t use more than 50 numbers; we use one or a few, and we don’t pool.”

Direct Lending

“We don’t send or manage direct loan advertising or provide loans via SMS.”

Embedded Link

“We include direct links in some messages (for example, a link to your bill on wvtnetworks.com).”

Embedded Phone Number

“We don’t include phone numbers embedded in messages, only HELP or STOP instructions.”

Affiliate Marketing

“We do not run affiliate marketing campaigns or charge referral fees.”

Age-Gated Content

“We do not send content restricted to those over a certain age.”